? Guided The CSR About their Queries when they take calls.
? Handle the Irate customer & Convert them as a Satisfied Customer & Provide the FTR for the Company.
? Send out of scope issue to update into portal.
? Provide update to team members regarding MTD, CSAT, and FTR.
My 3years in BPO industry is my edge on this project. I was part of the ranking employee and was recognized because of my great work. I am willing to take this job for you
$250 USD en 3 días
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3 freelancers están ofertando un promedio de $451 USD por este trabajo
Dear Hiring Manager,
I'm interested in the position you recently posted. I have also been a Data Entry Specialist for a few months now. I can type 50-60 words per minute. I'm a Nursing graduate and I am very good in English as well. I worked at call centers before so I also have a background as CSR and Email Support Representative. I'm currently unemployed and I am willing to work part time from 10-20 hours/week or full time if applicable. Kindly contact me if you have further questions.