2007 - 2013 – Real Estate Agent
2009 – 2010 - Senior Account Manager/Information Systems Developer - Real Estate Software Co.
TLC Innovations
Managed a portfolio of client accounts
Updated clients regarding new software features
Provided literature and training for current and updated features
Managed a large volume of customer service/training/new account emails and telephone communications
Assisted with customer service and software feature support
Provide evening and weekend after regular business hours service for website assistance and support
Staff writer for blogs, website content, scripts, newsletters, marketing materials, sales letters, tutorials, manuals etc.
Monitored Marketing/Agent/Broker websites for malfunctions, typos, content credibility, content suggestions
Integral part of the core team regarding Product Development and Growth
Provided search engine optimization and lead generating service/training for clients
Maximized clients professional Real Estate online website presence
Extensive knowledge regarding the implementation of social networks
Provided support & training for clients through webinars, personal teleconferencing, and email communications
Planned and organized marketing strategies and internet marketing campaigns
Extensive knowledge with data entry, Word Excel, MS Office
Filing, invoicing, building and managing Contact Management System
Participated in Real Estate conference