Customer support - 100% remote full time job

I have 6 years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, phone support, content moderation, ticketing system, list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks. Kindly share more details about your business and products. Expected monthly salary according to rate is $1280. Looking forward to your response and probably working with you.

Hi there, I am very much interested to be part of this cool and exciting team. I have no plans to go to Thailand yet. Do you need to start with one or more agents? We are quick learner and easy to train. When do you want to start? Please advise. Thanks & Regards, Mahtab

Dear Hiring Manager, I am a Sri Lankan university student currently studying in a UK university in Sri Lanka and I am very interested in this position. My most recent job was as a personal assistant to the Hiring Manager of a US based company(where I worked for 6 months and stopped because my client had to end the contract as there was no work anymore) and I was responsible for making follow up calls ,email management and much more.I always helped him to focus on his biggr goals while I managed all the minor things in life. I have experience working as a VA/PA, telecaller, research assistant and a recruiter for a lot of clients outside this portal and my work samples can be viewed in my portfolio. I am an incredibly fast learner and I am a multi tasker. I can wear "many hats" and still be perfect at everything. I would love to be a part of your organisation and help you in any way I can! Looking foreword to hearing from you! Thank you! Sachini

Hello! I'm Inna, Russian-English translator, well, originally. I have just finished the project connected with managing 2 big websites connected with Web hosting industry, where my duties were submitting data, checking host companies info, writing articles and communicate with English and Russian customers by phone and online, so I'm very familiar with the tasks you need to be accomplished. Everything you wrote about your company and attitude to the employees sounds great! Will happily work on your project and with your company! Regards, Inna

Hello, I have experience in providing voice/chat & email support to a US website management company from 8 am to 7 pm EST and this looks like a good opportunity. Here are the links to the voice/chat & email process I have worked on previously. You will also see that the client has rehired me as he liked the quality of my work. http://www.freelancer.com/projects/Website-Design-Customer-Support/Live-Chat-Tech-Support-for.html & the rehire one is - https://www.freelancer.com/projects/Live-Chat-Tech-Support-for.html Apart from this I have the following experience in Customer Service Voice Process - 1. NCO Collections - For American Express Bad Debts Collection Process for US. 2004-2005 2. 3 Global Services - For 3 Mobile Upgrades and Retentions Process which involved sales of contract phones (Postpaid) for UK - 2007-2009 3. Balaji Outsourcing - For UK Personal Injury Claim Process - 2009-2011 4. Balaji Outsourcing - For Shava TV Sales Process for Canada - 2011-2012 I can offer you a fixed fee of $1980 per month (9 hours each business day) Will be waiting to hear from you. Regards Yathin

Hi, I agree with all that you required as a customer support. I'm also confident that I have all the qualities that you're looking for. My expected full time salary per month is $1k that's for working for you full time even up to 12 hours a day if needed. I will dedicate myself for this job 100%. Please let me know your thoughts. I'm looking forward to work with you. Thank you very much! Kind regards, Eric

Hi, I would be greatly pleased to join your project, as I possessed the required skills & experience in this area. I’m a computer engineer by education with a strong background in networking, admin support, technical support, virtual assistant & data entry types of jobs (Please have look to my profile created on freelancer). Let me assure you that I will put in my best services for your project, if hired. It is therefore request you, please give me an opportunity to support you (BEFORE HIRE ANYONE - LET ME DO A TRIAL WORK). I hope that you would find quality in my work & will form a long-term working relationship with me once being hired. I’m very rigid in deadline & am always read to explore new opportunity & will be glad to answer any questions you may have! The monthly salary & per hour work is negotiable. Thank you for your consideration. Best Regards, Gul Nawaz

Hello, My Name is Rudolph. I'm an experienced Customer and Technical Support Agent that worked for Asus, Amazon and Microsoft in a supervisory role providing E-mail and Live Chat Support. I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it. I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.

A proposal has not yet been provided

Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are outsourcing company which specified in telemarketing, customer care, technical customer support, virtual assistance. We work with companies and clients through all over the world. I would like to tell you about who we are and what we do. More than 5 years we provided different type of services for clients and companies that need us. We use individual approach with every client, arrange special training courses for our agents for particular project. Our agents have great communication skills, able to work in high pressure environment, solve task in a workable and timely manner. Our agents are fluent in English and also we have native speakers in our team. General experience of our agents more than 5 years in different customer care spheres. We have agents who are great in consulting clients via phone, email or live chat. Also we have agents with huge technical background who perform function of technical support specialists. They have troubleshooting skills, experience in work with AD, Exchange, CRM, Outlook, Office 365, various remote control tools, mail filtering, backup, installation issues, VMware view, Cisco Any connection, VPN issues, Citrix, SharePoint platform etc. Please, feel free to contact us on Skype: moveup.5

Hi, I am interested in your offer and have experience in the type of work you are looking for. Over the past five years, I have been a web and data researcher (includes getting contacts fr diff. sources), email responder/marketer, ad/forum poster, and handled a lot of administrative works. I have also experience working in call centers as a customer service representative. Additionally, I do have solid knowledge of programming, and coding, since I am from Computer Science background (Major in Computer Science with Mathematics and Physics as associate subjects). Also, I have experienced handling people, being the administrator of a private Korean tutorial online. I have actively managed and recruited a team of 10+ members while working for different clients I am a fast learner, proficient with MS Office and Google/Googledocs. I am a multi-tasker, tech savvy, easy to work with, and perfectionist. I am hardworking.I have a high tolerance for tedium since I always want my work to be perfect. Most of all, I have a good work ethic, including positive interpersonal skills and these qualities make me a reliable worker. I am fit for the job because I am experienced, I am reliable and flexible. I can always assure you my integrity and honesty. I am available to work 40+ hours according to business hours, and am available throughout the day via Skype and email, even after business hours. My expected salary is $550. Do let me know when we can discuss Thanks With Regards Shilpa

Have experience in technical support for almost 5 years now. Also have been working with leading technical support providers in USA

My name is Nicholas Hoover and I run a freelance business based in Dallas Texas. I have over 8 years of experience completing tasks similar to your request. The benefit of working with me is that I lead a team of freelancers who are quite capable in performing data entry and typing tasks. I can assure you that all of our content is of highest quality, , and the writings are checked and revised twice for errors and mistakes. And if you hire us you will be hiring a team of VA's in place of an individual freelancer, you can rest assured about the quality and the turn around time of the project. Please let us know what you make of our proposal. Will be waiting eagerly for your response. Thanks & Regards. Nicholas Hoover P.S- About the budget estimation, since we would be working on a hourly basis and we will be providing support for 40hrs/week, we would like to be paid on a weekly basis, and our hourly rate is around $15/hr. Let us know if you are okay with the quote.

I am a fast learner who speaks and write English well. I have worked as a virtual assistant at an SEO company and as a virtual assistant, I was assigned to do different things which I easily mastered.

Hello, I'll try to explain What makes me interested in this job!, first of all I have more than 5 years experience serving customers in banking and finance field . I've worked for reputed banks and exchange houses here in Dubai , UAE. and as for now I'm still Working to serve corporate market with foreign currency to do their overseas payments, whatever I'm applying for a customer service position right now. and since i started my career as a teller , I see myself having better chance to have this position , since I used to help and handle a critical issues with customers and never let a customer go unsatisfied , i served customers to transfer their money to their account overseas and to do their payments overseas , and i think its critical issue dealing with customers money , I have met the angry customer who's transaction is delay or the other customer who's transaction is not accepted by the beneficiary bank, or this other customer his transaction is on hold so some reasons I can't declare , and all of them you have to handle professionally , its not easy when its related to peoples money , many customers are really worried about it. whatever I had to do with the customers and the operation office and management team in such big organizations like bank and its really complex and strong society that full of rules you have to follow and never do something wrong. one wrong press on a single button can cost you much money. that's not all about what I can do!

Greetings! I am very much interested to work for Customer Support. I am an information technology hardware graduate, with 4 years experienced work in that field of work. I can work 8 hrs/day 40hrs/week. So if I will be given a chance to work as customer support, I will be expecting a salary of $800/month. During my 4 years’ experience in IT Technician, I have acquired demonstrated ability in all aspects of troubleshooting, installations, and configuration for a variety of desktops, laptops, hardware, and software. I’m highly skilled in technical information. In addition, I am task oriented, get pleasure from accepting challenges, and persistently keep pace with the most recent advancements in the IT field. I would appreciate the opportunity to discuss my qualifications for this position in greater detail with you at your earliest convenience. Thank you for your consideration and I look forward to hearing from you. Sincerely yours, Annalle S. Miranda

Accomplished, results-oriented, bilingual with a proven track record. Motivated, analytical professional with strong research and analysis skills, and excellent oral and written communication skills. Well organized, demonstrating self-motivation, perseverance and the aptitude to achieve both personal and corporate goals. Promoted to positions of increasing authority and responsibility because of strong leadership skills, teamwork, customer service and overall performance. I expect to make at 1700$ a month.

I have a call center experience as chat/email support and for customer helpdesk for voice and non-voice. I can type up to 57wpm for 97%accuracy.

I can do that : 1. Building infrastructure ( Domain controller , file server , TMG server, Backup Server , Antivirus Server 2. Routing and remote access by Microsoft Solutions & Cisco solutions 3. Upgrade all servers as hard ware and soft ware ''windows server 2008 R2 SP1 depending on Hyper V '' 4. Renew file server and backup solutions 5. Availability and stability Projects 6. Diagnose hardware and software problems, and replace defective components. 7. Perform data backups and disaster recovery operations. 8. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. 9. Assign configuration of authentication and authorization of directory services. 10. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware. 11. Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use. 12. Perform routine network startup and shutdown procedures, and maintain control records 13. Design, configure, and test computer hardware, networking software and operating system software. 14. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. 15. Confer with network users about how to solve existing system problems. 16. Monitor network performance

hi i am red from canada. msg me so you can try my service. i work as a staff scheduler here in canada to one of the health region.