Hello,
I am bidding on this project because I enjoy customer service work and I have an interest in the different types of flowers. A combination of the two would make an interesting job. With 4 years' experience in the field of customer support, I can relate to just about any customer.
With me as your provider, you will get someone with:
- people smarts
- active listening skills
- all-round efficiency
- ability to handle stress
- computer, software, and Internet skills
You will get a customer support agent who can build trust with your customers. For example, I would match the customer's tone/mood as necessary, and, depending on the nature of the job, I would add value to the call. I believe in giving value to the customer so that the call isn't "dry".
I understand that you are looking for someone who can work full-time during normal business hours EST, who has perfect English, is smart, and who has a quiet workspace. I live in a quiet home that has a fully equipped office - high-speed Internet, two landline phones, headset, and VOIP capabilities - and no kids around.
I am available to discuss your project with you via private message. I would really welcome the opportunity to work with you on this. Thanks for your consideration. I hope to hear from you soon!