Customer Services - Insurance Associate

Cerrado Publicado May 26, 2015 Pagado a la entrega
Cerrado Pagado a la entrega

Requirements -

Communication skills - decent written and oral communication skills

Relevant work experience - minimum 1 year

Generic responsibilities -

*To provide customer service to both internal and external customers

*Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets

*Act as a good team player, supporting colleagues, sharing information and offering assistance when required

*Understand the different areas of operations within PPMS and propagate Pru values

*Act as a facilitator in cross training and also get cross trained in other product and transaction types, once such opportunities are presented

*Provide guidance and training to other members of staff, as appropriate, to improve quality results and experience levels

*Maintain and implement personal development plan in partnership with immediate manager

*Identify, facilitate and implement process improvement ideas to improve efficiency.

*Keep own knowledge up to date in relation to servicing/processing /compliance activities.

Education: Any Graduate

Knowledge and Skills-

*Ability to grasp processes and understanding the implications of changes in processes

*Good written and oral communication skills with neutralised English language skills

*Customer Service attitude

*Eye for detail

Shift timings -

12.15 pm - 9.15 pm / 1.15 pm - 10.15 pm

5 day working – weekend off

We provide central pick up and drop facilities / home drops for shifts ending 9 pm onwards (travel boundaries)

Walk in interviews details -

On all weekdays between 11 am - 4 pm IST.

Venue - Prudential Process Mgmt. Services India Pvt. Ltd., Prudential house, Above Starbucks, Near D-Mart, Central Avenue, Hiranandani, Powai, Mumbai.

BPO Servicios al cliente Atención al cliente

Nº del proyecto: #7741453

Sobre el proyecto

3 propuestas Proyecto remoto Activo Jul 2, 2015

3 freelancers están ofertando un promedio de ₹32407 por este trabajo

jasonbautista

A proposal has not yet been provided

₹41666 INR en 10 días
(2 comentarios)
3.3
Lsystems

As your Insurance associate I can contribute my Administrative and Customer Support skills to support your business. I can help improve the efficiency to your office systems, workflows and processes

₹27777 INR en 10 días
(0 comentarios)
0.0
elizabethgiacomo

I have a the time and the skills required for the job. Very efficient solving multiple tasks. Have been an assistant in all my jobs, my resume is at your disposition.

₹27777 INR en 10 días
(0 comentarios)
0.0