I am a single mother with two children ages 2 and 4 looking for "work from home" position. Your needs sounds like just the perfect way for me to begin my at home career. I have attached my resume' and have extensive office/administrative, research and clerical experience.
Education
Present – University of Phoenix Masters of Science in Mental Health Counseling
2000 – University of Utah, Salt Lake City, Utah
Bachelor of Science in Organizational Communication
Work Experience
Team Leader –IDC, Henderson, NV
09/2007 to 02/01/08
• Managed a team of 80+ Centre Communicators
• Managed and consulted for multiple non-profit fundraising campaigns raising at total of $2.5M
• Ensured that all processing/fundraising goals are reasonable toward business and client needs; ensure set expectations are met
Office Manager/Senior Paralegal – Clark Law Offices, Salt Lake City, Utah
04/2003-01/2005
• Managed all AP/AR and P&L for practice
• Reduced operating costs by 25%
• Produced all major documents and research relating to criminal cases
• Managed all paralegals within practice
• Coordinated all marketing strategies including radio and television advertisement
Implementation Manager – GE Capital Financial, Salt Lake City, Utah
01/2003 – 4/2003
• Implemented and managed high volume corporate cards programs for Alcoa, Boeing, and Honeywell
• Created Single Point of Service format for relationship management with external clients, sales staff and client relations representative
• Served as the Operations representative on the Corporate Advisory Board discussing process improvement and client touch-points with CEO/CFO/COO
• Chosen to travel to headquarters for Leadership Development Team
Client Relations Manager – GE Capital Financial, Salt Lake City, Utah
06/2000 – 12/2002
• Managed team of 15 plus Client Relations Representatives in a call center environment
• Received Six Sigma Certification
• Participated in contract negotiations with new clients; presented a customized client servicing concept
• Resolved all high-level urgent issues concerning card program included but not limited to IT, financial reconciliation and fraud
• Awarded GE Summit Award for executing company savings of $60 million per year
• Presented strategic finance to head procurement officers of various clientele
Customer Service Manager – National Data Corporation, Salt Lake City, Utah
04/1999 – 06/2000
• Managed team of 10 plus CSRs; created sales and promotional material; created and implemented all customer service training
Administrative Assistant/Protocol Specialist – Jean Brown Associates, Salt Lake City, Utah
01/1998 – 04/1999
• Assisted researchers and pharmaceutical manufacturers in the daily activities associated with clinical trials; write and edit research protocols
Office Manager – Smith & Hanna, PC., Salt Lake City, Utah
12/1996 – 1/1998
• Managed all financial and administrative duties for a small law office including A/P, A/R, Payroll and Taxes