How to come up with a great business idea
Struggling to come up with the best idea? Our exhaustive guide runs through the idea generation process to help you tap into your inner Steve Jobs.
Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.
CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.
Here’s some projects that our expert Customer Experience Specialists made real:
At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.
Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.
De 15,502 opiniones, los clientes califican nuestro Customer Experience Specialists 4.9 de un total de 5 estrellas.Customer Experience (CX) is a comprehensive arrangement of activities, skills, collected data and tools that are employed to manage all aspects of an organization’s interactions with its clientele. It is composed of a system of strategies and services designed to ensure that businesses engage with their customers in the most agreeable manner possible. A Customer Experience Specialist will collaborate with other departments within an organization to proactively and efficiently address the wants and needs of its customers while providing improvement opportunities tailored to increase customer satisfaction.
CX Specialists offer expertise in the areas of digital marketing, sales, customer service, operations, social media marketing, production, and many more. By fully understanding their client’s needs and delivering solutions, CX Specialists can resolve customer problems before they become major issues. Furthermore, Customer Experience Specialists can assist companies in meeting their goals by building relationships with customers and improving their user experience with products or services.
Here’s some projects that our expert Customer Experience Specialists made real:
At Freelancer.com our experienced Customer Experience Specialists work collaboratively with clients to generate personalized solutions that meet their goals and boost performance. With over 19 million projects completed successfully, our specialists craft high quality results using global market insights and industry analysis so clients can achieve the best possible outcomes for their businesses.
Join the ever-growing list of customers that benefit from our skilled teams today! Post your project on Freelancer.com and receive assistance from an expert Customer Experience Specialist to deliver outstanding results for your business quickly and efficiently.
De 15,502 opiniones, los clientes califican nuestro Customer Experience Specialists 4.9 de un total de 5 estrellas.Más detalles: ¿Qué tipo de trabajo online prefieres realizar? Soporte al cliente ¿En qué idioma prefieres brindar soporte al cliente? Español ¿Qué tipo de soporte al cliente te gustaría ofrecer? Soporte por chat
I’m running a quick pilot and need a fluent Hindi speaker to place just two cold calls. I’ll give you a concise script; your objective is to reach randomly selected contacts and collect open, honest feedback on how they perceive our brand. No selling, no lengthy survey—simply gather first impressions. Deliverables • Recording or clear notes of each call • A brief summary highlighting the exact words or phrases the contact used to describe our brand This assignment lets me gauge both the market’s sentiment and our working fit. If the results are solid, I’ll roll the project into a much larger calling campaign. Please follow the script, keep the tone friendly, and respect standard calling hours. Excited to hear the insights you uncover!
I’m looking for a dependable Customer Service Representative who can become the first friendly voice and helpful inbox presence for my customers. From day one you will own the full support cycle—answering incoming phone calls, resolving email enquiries, and managing live-chat conversations—while keeping response times quick, tone upbeat, and information accurate. Core responsibilities • Answering phone calls and routing or resolving issues on the spot • Responding to emails with clear, professional replies that anticipate follow-up questions • Handling live chat support, juggling multiple conversations without losing a personal touch What will set you up for success is excellent communication, sharp problem-solving instincts, and enough technical ...
Saya membutuhkan seorang admin yang fokus membalas semua pertanyaan produk yang masuk melalui Facebook Messenger. Saya sudah menyiapkan panduan lengkap berisi detail spesifikasi, harga, stok, serta gaya bahasa yang harus diikuti—jadi Anda tinggal menerapkannya tanpa improvisasi besar. Tugas utama Anda: • Merespons setiap pesan dengan nada ramah dan profesional, mengikuti panduan kata-kata yang sudah saya sediakan. • Menjaga waktu respon di bawah 5 menit selama jam kerja (09.00–18.00 WIB). • Mencatat pertanyaan yang sering muncul dan melaporkannya dalam ringkasan harian singkat. Target saya sederhana: semua calon pelanggan merasa terlayani cepat dan akurat, sehingga tingkat konversi meningkat. Jika Anda teliti, fasih berbahasa Indonesia, dan terbiasa mengg...
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...
I need U.S.–based representatives to handle inbound customer-support calls for my company. A clear script is ready, so your task is to answer each call, follow the prompts word-for-word, record the caller’s name and issue in our simple online form, then close the ticket or pass it to me when escalation is required. You earn a fixed payment for every completed call; the rate and expected daily volume will be confirmed once you are onboarded. There is no strict finish line for this project—support will be ongoing—so we can agree on a schedule that fits your availability. To help me choose the right person, please include brief examples of past phone-support or related customer-service work you have handled in the United States. Deliverables • All assigned inb...
Incoming customer emails arrive daily and each message needs a clear, accurate reply that fully answers the sender’s question. The assignment centres on customer support delivered exclusively by email; no phone or live-chat work is planned, though being comfortable with those channels would be a plus should our needs grow. Scope of work You will monitor the shared support inbox during agreed hours, draft personalised responses that resolve the inquiry on the first pass whenever possible, and flag anything outside your authority so it can be escalated internally. A friendly, concise writing style and solid grammar are essential, as is the discipline to follow brand voice guidelines once you have them. Deliverables • All incoming inquiries acknowledged within the agreed response...
I run a Shopify-based brand and need a dependable pair of hands to take full ownership of our email support channel. Your core focus will be to respond promptly to everyday customer questions and to resolve complaints or return requests without letting them escalate. I already have detailed guidelines and response scripts in place, so you can step straight into the workflow; you’ll simply adapt the tone where needed and flag anything that falls outside the documented process. Here’s how I picture the collaboration working: • You monitor our support inbox throughout the agreed-upon hours, keeping response times tight and consistent. • All replies follow the existing scripts—personalised where appropriate—so messaging stays on-brand. • Any return ...
EVDEN ÇALIŞACAK CANLI DESTEK TEMSİLCİSİ ARIYORUZ Şirketimiz için iletişim becerileri güçlü, çözüm odaklı ve disiplinli bir Canlı Destek Temsilcisi arıyoruz. Çalışma modeli: %100 uzaktan (evden) çalışma. Ofis zorunluluğu bulunmamaktadır ve tüm süreçler online olarak yürütülmektedir. Pozisyon Detayları: - Tam zamanlı çalışma - Haftada 6 gün - Sabit maaş: 45.000 TL - Performansa dayalı prim sistemi Sorumluluklar: - Canlı destek üzerinden müşterilerin ilettiği talepleri karşılamak - Üyelerin soru ve sorunlarına hızlı, doğru ve çözüm odaklı yanıt vermek - Üyelerin deneyimini iyileştirecek şekilde profesyonel iletişim kurmak - Verilen yönlendirme...
Saya membutuhkan bantuan profesional untuk pemulihan akun BRImo yang saat ini terblokir. Saya lupa baik username maupun password, dan ingin menyelesaikannya tanpa harus datang ke kantor cabang. Ruang lingkup tugas: • Membimbing saya langkah-demi-langkah membuka blokir akun BRImo. • Membantu proses reset sekaligus pemulihan username dan password di halaman login aplikasi. • Mengarahkan cara menghubungi Call Center BRI melalui chat WhatsApp resmi (+62812 7842 6597) bila diperlukan, termasuk format pesan dan verifikasi data. • Memastikan akun kembali aktif dan dapat diakses dengan kredensial baru. Saya menghargai solusi yang cepat, aman, dan sesuai prosedur BRImo.
Spor bahisleri odaklı platformumda, yalnızca Türkçe yürütülecek canlı destek süreçlerini devralacak deneyimli bir uzmana ihtiyacım var. Aradığım kişi: • En az 5 yıl yöneticilik veya moderasyon tecrübesine sahip • Bahis/Bet sektörünün terminolojisine ve kurallarına hâkim • Yoğun anlık mesaj trafiğini yönetebilecek hızda ve çözüm odaklı • Müşteri taleplerini bilet sistemine aktarma, raporlama ve sık sorulan soruları güncel tutma konularında titiz Görevler: – Web sitemdeki canlı sohbet kutusundan oyuncuların sorularını yanıtlamak – Hesap ve ödeme sorunlarında yönlendirme yapmak – Günlük geri bildirimleri özetley...
I operate a high-traffic petrol bunk and need an experienced supervisor who can take full ownership of our frontline team’s growth. Your primary mission will be staff supervision with a sharp focus on training and development that elevates day-to-day customer service. With at least five years’ background managing petrol-station operations, you should be able to: • Map current service gaps through floor observation and quick one-to-one discussions • Design targeted customer-service workshops, job-aids, and refresher drills that fit a shift-based environment • Coach attendants on greeting, upselling, complaint handling, and safety etiquette while they work at the pumps and POS terminals • Track individual progress using simple metrics—mystery-sho...
I need U.S.–based representatives to handle inbound customer-support calls for my company. A clear script is ready, so your task is to answer each call, follow the prompts word-for-word, record the caller’s name and issue in our simple online form, then close the ticket or pass it to me when escalation is required. You earn a fixed payment for every completed call; the rate and expected daily volume will be confirmed once you are onboarded. There is no strict finish line for this project—support will be ongoing—so we can agree on a schedule that fits your availability. To help me choose the right person, please include brief examples of past phone-support or related customer-service work you have handled in the United States. Deliverables • All assigned inb...
Saya menerima banyak pesan pelanggan di WhatsApp setiap hari dan ingin memastikan semua orang mendapat tanggapan cepat tanpa harus membalas satu-per-satu secara manual. Saya mencari bantuan untuk: • Merancang alur balasan otomatis khusus layanan pelanggan—termasuk sapaan awal, jawaban FAQ singkat, dan pesan di luar jam kerja. • Mengatur fitur ini di WhatsApp Business (atau lewat WhatsApp Business API jika diperlukan) sehingga berjalan stabil di ponsel atau dashboard web saya. • Menulis pesan dalam bahasa Indonesia yang sopan, jelas, dan konsisten dengan nada merek. • Menunjukkan cara menambah atau mengubah respons sendiri di kemudian hari. Saya sudah memiliki akun WhatsApp Business aktif; akses administratif bisa saya berikan setelah kesepakatan. Hasil yan...
International Sales Closer Position: Remote Sales Closer (Contract) Role Overview We are hiring a high-performing sales closer to handle discovery calls and close international clients for our automation and growth systems. Our clients include: Real estate companies Clinics & healthcare SMEs Salons and beauty businesses Service-based businesses You will be responsible for turning qualified leads into paying clients. Responsibilities Conduct discovery calls with leads Present our marketing automation solutions Identify client problems and recommend solutions Close deals ranging from $1,000 – $5,000+ Update deal pipeline and client notes Work closely with the founder to refine offers Requirements Proven experience closing high-ticket services Excellent English co...
Only serious freelancers should apply. Please read carefully before applying. Location India only Working Days & Hours Monday to Friday 2:00 PM – 10:30 PM IST Please note timings may vary Mandatory login during working hours Pay ₹150 per hour No negotiations Job Responsibilities You will be responsible for handling: Inbound and outbound calls Live chats and WhatsApp messages Emails Customer reviews management Experience in e-commerce customer support is mandatory. Required Skills Excellent English speaking and communication skills Strong written communication Fast learner with the ability to multitask efficiently Comfortable working under strict KPIs and daily targets Trial Period (Mandatory) 1-week paid trial Performance-based continuation If found suit...
I’m Kajal from Delhi with a solid 5–6 years of frontline experience in health-insurance sales and after-sales service. Now that my individual book of business is growing, I’m looking for a freelancer who can work alongside me to push conversions higher, keep existing policyholders happy, and create a smoother overall customer journey. Here’s what I have in mind. You might fine-tune my current sales funnel, automate follow-ups and renewals, craft clear product explainers for digital outreach, or introduce a lightweight CRM workflow that fits the Indian health-insurance market and stays compliant with IRDAI norms. I’m open to your suggestions as long as they move the needle on client acquisition and retention. We’ll coordinate primarily through a messagi...
I need an English-speaking chat agent who can stay online during standard business hours to greet visitors, answer product questions, and resolve or escalate issues in real time. You will work exclusively through our existing live-chat widget; if you already know tools such as Zendesk Chat, Intercom, or LiveChat, you’ll be productive from day one. My priorities are speed, accuracy, and a friendly tone that reflects our brand voice. Typical conversations involve order status checks, basic troubleshooting, and guiding prospects toward the right product. When a question falls outside the provided knowledge base, you’ll tag the chat and pass it to the appropriate internal team so the customer never feels abandoned. We are providing A-z guidance Accepting Junior Positions too De...
Ich plane ein exklusives Private-Dinner in München und suche einen Spezialisten für private Veranstaltungen, der das Projekt von A bis Z betreut. Was ich benötige: • Eventplanung – vom kreativen Dinner-Konzept über Location-Recherche bis zur Budget- und Zeitplanung. • Koordination vor Ort – Anwesenheit am Veranstaltungstag, Abstimmung aller Dienstleister (Catering, Dekoration, Technik) und reibungsloser Ablauf für meine Gäste. • Nachbereitung – Auswertung, Rechnungsabwicklung sowie ein kurzer Abschlussbericht mit Empfehlungen für künftige Events. Das Dinner findet in München statt; deine Präsenz vor Ort ist daher unerlässlich. Ich freue mich auf deine kurze Vorstellung mit relevanten Referen...
Company Name: Durga Traders Location: Jalandhar, Punjab We need an energetic field salesperson who already understands the mirror industry and can hit the ground running selling our looking-mirror range. The line is aimed at home-decor projects, corporate offices and large building installations, so you will be calling on interior designers, furniture retailers, contractors and facilities managers rather than general consumer outlets. Your day-to-day work will revolve around visiting prospects in your territory, demonstrating the mirrors’ build quality and design options, negotiating terms, closing orders and sending me concise end-of-day reports. A good grasp of face-to-face selling, territory planning and basic CRM updates is essential; any existing network inside the dé...
e-Magine is KG-10 Robotics & STEM curriculum into schools across our local area in Karachi (Pakistan); and even on a project consultancy in different markets; and for this we need a commission-based closer who already feels at home in principals’ offices. You will be working with public, private, and charter institutions, leveraging any existing contacts you have and building new ones as you go. Your core responsibilities are straightforward: • Arrange meetings with key decision makers • Present the program using our slide deck, demos, and talking points • Generate new leads through networking and referrals • Lock in signed agreements so our on-ground team can start delivery Every school you successfully onboard triggers an attractive commission, ...
I need a quick, real-world test of my new educational PDF covering business and digital marketing, sold exclusively through my store: Please place a single order, complete payment, download the file, and let me know that every step—from cart to download link—runs smoothly. Deliverables • Order number and the email receipt you receive • Confirmation that the PDF downloaded successfully (file size and any notes on speed or errors) • Brief comments on the overall checkout experience That’s all. No editing or additional work on the content itself—just purchase, download, and report back so I can be sure everything is functioning as intended.
Greetings! We are an IT services company. If you know GHL inside out — and have built systems that directly drove revenue — keep reading. We are not looking for someone who “knows the platform.” We are looking for someone who can turn GoHighLevel into a revenue engine. This role owns the full customer journey — from lead capture to close, upsell, cross-sell, and reputation growth. You will design and run the systems that power our pre-sales, sales, and post-sales workflows. ________________________________________ What Success Looks Like • Leads move automatically through a clean, optimized lifecycle • Sales teams work inside structured, conversion-focused pipelines • Funnels convert consistently and improve over time • AI...
We’re currently looking for skateboarders to teach skateboarding in New Lambton, NSW, Newcastle, NSW, and nearby cities. Lessons are scheduled when you’re available, mostly weekday evenings and weekends. This is a perfect part-time job. ⸻ Requirements • Legal working age • Personal cell phone • Comfortable working directly with clients No teaching experience required — we train you. ⸻ Pay • Paid per lesson • Pay varies based on: • Distance traveled • Skill level • Lesson length
Quero estruturar uma ação de prospecção ativa totalmente focada em recuperar o crédito dos meus clientes que se encontram negativados. Preciso que o profissional: • Elabore um roteiro de abordagem empático e persuasivo que gere confiança logo no primeiro contato. • Faça os contatos por telefone, e-mail, redes sociais e WhatsApp, mantendo registro claro de cada tentativa e resposta. • Acompanhe métricas de conversão, objeções mais frequentes e principais gatilhos de confiança, apresentando relatórios semanais. • Sugira ajustes contínuos na comunicação para aumentar o índice de clientes que regularizam sua situação. Valorizo i...
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
We’re currently looking for skateboarders to teach skateboarding in New Lambton, NSW, Newcastle, NSW, and nearby cities. Lessons are scheduled when you’re available, mostly weekday evenings and weekends. This is a perfect part-time job. ⸻ Requirements • Legal working age • Personal cell phone • Comfortable working directly with clients No teaching experience required — we train you. ⸻ Pay • Paid per lesson • Pay varies based on: • Distance traveled • Skill level • Lesson length
I'm in need of a seasoned professional for comprehensive planning and coordination of some events. We are looking for someone in the team that contacts the venues, the team etc by coordinating all the aspects of the event. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
I need a native Spanish speaker from Latin America who can cover both live-chat and phone inquiries with equal dedication. The work is fully remote and spans 48 hours each week, with the first week serving as a paid trial so we can be sure everything runs smoothly. Here’s the workflow you’ll follow: • Greet customers in Spanish, clarify their questions, and resolve issues through our chat console and VoIP line. • Adhere to the simple scripts and step-by-step guidelines I’ll provide. • Keep a concise activity log at the end of each shift so we can track resolved cases and any follow-ups. What I’m looking for: • Native-level Spanish from a Latin American country. • Clear, friendly speaking voice and solid written grammar. • Reli...
My company is moving from a steady-state operation into an ambitious growth phase and I need an expert who can lift both our revenue engine and the quality of support we give every new customer. Your first mission will be to examine our current sales funnel, identify conversion leaks, and design campaigns—email sequences, landing pages, social ads, or any other tactic you believe will generate qualified leads and close them faster. I will give you full access to performance data from our CRM and advertising dashboards so you can back every recommendation with numbers. At the same time, I want to raise the bar on support quality. I’m looking for actionable fixes: clearer workflows, stronger knowledge-base content, and measurable service-level goals that translate into happie...
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
I run a luxury car showroom and am ready to leave spreadsheets behind. I need a seasoned CRM professional to help me choose, license, and fully configure an off-the-shelf sales tracking platform—Salesforce, HubSpot, or Zoho CRM are all acceptable if they cover my needs, but i would like advise and also if theres others i am flexible. Core requirements • Lead tracking from first enquiry through purchase • Clear, real-time sales performance reports for management • Automated follow-ups (email/SMS) that feel personal to high-net-worth prospects The system must work flawlessly on our front-desk desktops and on the mobile phones that my salespeople carry during test drives and off-site events. We use auto trader for our advertising linking to that would be a bonus...
Tôi đang kinh doanh phụ tùng ô tô, tập trung vào các sản phẩm nội thất và ngoại thất. Tôi muốn nhận được tư vấn chuyên sâu để: • Xác định chân dung khách hàng mục tiêu và kênh tiếp cận hiệu quả. • Xây dựng thông điệp bán hàng hấp dẫn, dễ triển khai cho đội ngũ. • Tối ưu trải nghiệm sau bán, từ chăm sóc đến upsell linh kiện nâng cấp. • Đề xuất quy trình xử lý khiếu nại nhằm giữ chân khách hiện tại. Ưu tiên những ai từng làm việc trong mảng phụ tùng hoặc hậu mãi ô tô, hiểu rõ đặc thù sản phẩm nội–ngoại thất. Vui lòng ch...
Caut o persoană care să preia rolul de prim punct de contact pentru clienții mei. Am nevoie de cineva cu abilități excelente de comunicare și relaționare, capabil să răspundă prompt la mesaje pe e-mail, chat sau telefon, să ofere informații clare și să gestioneze situațiile delicate cu tact și profesionalism. Responsabilități principale • Răspuns rapid la întrebările clienților și urmărirea solicitărilor până la rezolvare. • Întocmirea unor rapoarte scurte, zilnice, despre problemele recurente și feedback-ul primit. • Propunerea de soluții pentru îmbunătățirea experienței utilizatorilor. Ceea ce caut • Română scrisă și vorbită impecabil; engleza la nivel conversațional reprezintă un avantaj. • Atitudine calmă, orientată ...
I need a reliable remote assistant with crystal-clear spoken English to take incoming technical-support calls for my software company. Most callers just need basic troubleshooting—guiding them through simple fixes, verifying system settings, or walking them through an installation—so a beginner-level grasp of software-development terms is plenty. You won’t be writing code, but you should understand enough jargon to recognise when an issue needs to be escalated to our engineers. You will work from your own quiet home office, answer calls through our VoIP app, and record concise notes for each interaction in our ticket system. A fast, wired internet connection and a good headset are essential so callers hear you at your best. Deliverables: • Real-time call handling d...
I run a jewelry retail business and want to lift our average transaction value through smarter, more persuasive in-store conversations. If you have a proven track record in retail sales and, in particular, upselling techniques, I’d love your help. You’ll start by reviewing our current customer flow, listening in on a few live or recorded interactions, and then shaping a concise set of scripts and talking points that encourage customers to add complementary pieces, extended warranties, or custom services to their purchase. Clear, confident communication is essential, as is the ability to convey product stories that make each item feel special. Deliverables • 30-minute discovery call so you can understand our brand, target customers, and existing sales process. • ...
I need an experienced salesperson to sell our online auction services, looking for freelancers to find vendors to sell their excess equipment, machinery, aged stock anything worth selling at auction. We auction a wide range of items including: - All Machinery - Trucks - Mining equipment - Jewellery, Gemstones & Diamonds - liquidation of businesses - selling of businesses - And much more! Why sell with us; We sell Australia wide, we don’t charge a vendor premium so that is a great selling point for freelancers to sell the idea All assets stay on site with the vendor until sold The ideal candidate will have: - Proven sales experience, particularly in services. - Strong communication skills. - Ability to engage with a diverse clientele. - Knowledge or interest in auction p...
Saya membutuhkan bantuan untuk mengelola layanan pelanggan melalui WhatsApp. Fokus utamanya adalah merespons pertanyaan, keluhan, dan masalah pelanggan secara cepat, ramah, dan akurat agar kepuasan tetap terjaga. Lingkup kerja: • Memantau dan membalas pesan WhatsApp selama jam operasional yang kita sepakati. • Mengidentifikasi tipe keluhan (mis. keterlambatan pengiriman, kesalahan pesanan) lalu memberikan solusi atau eskalasi sesuai prosedur. • Mencatat tiap interaksi penting di lembar pelacakan (Google Sheets atau sistem serupa) untuk tindak lanjut tim internal. • Menyusun ringkasan mingguan berisi tren keluhan, waktu respon rata-rata, dan saran perbaikan proses. Kriteria keberhasilan: • Waktu respon di bawah 5 menit pada jam aktif. • Nada bahasa ko...
We’re seeking someone confident and professional to handle structured validation calls on behalf of our candidates. You’ll be contacting organizations to confirm key details and validate information. This is not a sales position, just structured, professional conversations. Position Details: Call duration: 15–25 minutes each Script and full guidance provided Must speak fluent, clear English Knowledge of Alberta & Saskatchewan is an asset (or willingness to quickly learn) Ideal for someone reliable, articulate, and comfortable handling professional phone conversations.
Struggling to come up with the best idea? Our exhaustive guide runs through the idea generation process to help you tap into your inner Steve Jobs.
Learn how to find and work with the best freelance Business Plan Writer for your business plan needs.
Looking for skilled graphic artists who specialize in vector designs?