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Hi there, I'm a results-driven professional with over 9 years of experience in the Call Center and BPO industry. I’ve worked with clients across the USA, UK, Canada, and Australia, delivering high-quality support in a wide range of sectors. My experience allows me to provide strategic outreach, efficient back-office...Hi there, I'm a results-driven professional with over 9 years of experience in the Call Center and BPO industry. I’ve worked with clients across the USA, UK, Canada, and Australia, delivering high-quality support in a wide range of sectors. My experience allows me to provide strategic outreach, efficient back-office support, and reliable client management to help businesses grow and succeed. Industries I’ve worked with include: - Real estate investors, auctions, and appointment setting - Mortgage loan servicing and mortgage companies - Staffing and employment agencies - Truck repair services - Insurance and healthcare recruitment - Computer systems and hardware companies - E-commerce and Amazon sellers - Solar energy providers - Logistics and warehousing services - Law firms and legal support - Fitness services for seniors - Music artists and art dealers - Mobile and cell phone sales - BPO, Call Center Services. Services I provide: - Admin, Project management Assistant - Customer Service. - live chat, email support. - Real estate cold calling and CRM management - Virtual assistance and admin support - Client acquisition and appointment scheduling - Lead generation and cold calling - Banking operations. -Ticket Handling - Operations Management -Quality assurance and compliance. - Document Verification. - Account and billing Support - Order processing and order tracking What sets me apart: - Ready to start immediately - High-quality service at competitive rates - Fully equipped for remote calling and CRM tools - Flexible availability (US and UK time zones) If you're looking for a dependable professional to handle outreach, manage admin tasks, assist with order tracking and placement, resolve billing issues, process payments and refunds, manage customer service and retention, conduct satisfaction surveys, or support upselling strategies—I’m here to help. I have a neutral accent and have worked with clients across the UK, USA, Australia, and other major English-speaking regions, with a strong understanding of their communication styles and accents. Let’s connect and discuss how I can contribute to your success. menos
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We are proud to be among the ⭐ top 2% on Freelancer.com⭐, recognized for our earnings and positive reviews. ✎ Corporate Value Proposition ➬ Patience with Clients ➬ Diversified Industry Portfolio ➬ Dedication to Client's Vision & Empowerment ➬ Proactive in Suggesting Best Practice Solutions ➬ Prioritizes Personal...We are proud to be among the ⭐ top 2% on Freelancer.com⭐, recognized for our earnings and positive reviews. ✎ Corporate Value Proposition ➬ Patience with Clients ➬ Diversified Industry Portfolio ➬ Dedication to Client's Vision & Empowerment ➬ Proactive in Suggesting Best Practice Solutions ➬ Prioritizes Personal Privacy and Data Security ➬ Customer-Centric, Collaborative and Communicative Approach ✎ Our Achievements ➬ 20+ Years of Experience ➬ 350+ Talented IT Professionals ➬ 3000+ Successful Projects ➬ Served Clients in 50+ Countries ✎ Our Services ➬ Custom Software Development ➬ Web & Mobile Application Development ➬ QA & Testing ➬ Support & Maintenance ➬ Staff Augmentation ➬ Cloud Services & DevOps ➬ AI/ ML ✎ About Narola Infotech Solutions LLP We stay ahead with the latest tools, frameworks, and programming languages to deliver high-performance, user-friendly, and scalable applications. Whether it's feature-rich websites, robust mobile applications, or comprehensive digital solutions, we turn your ideas into reality with advanced designing and QA services. Our commitment to exceptional customer service sets us apart. We prioritize clear communication, collaboration, and understanding your goals. Our team works closely with each client, offering valuable insights, expert guidance, and continuous support throughout the development process and beyond. Partnering with Narola Infotech means gaining a reliable and strategic technology partner committed to driving your business forward. We strive to exceed expectations, deliver exceptional quality, and ensure timely project completion within budget. Our goal is to help businesses thrive in the digital landscape with our expertise and impactful solutions. We have worked with notable clients such as CGI, L&T, Infosys, Biocon, TVSNext, and many others. ✎ Our Expertise We excel in multi-layered software designing, development, maintenance, and enhancement using OOP concepts, multi-threading, and collection framework with comprehensive QA testing. ✎ Tech Stack ➬ Frontend: Wireframe, UI/UX, PSD, Bootstrap, JavaScript, AngularJS, ReactJS, VueJS ➬ Backend: ASP.NET, C#, Java, PHP, WordPress, Shopify, NodeJS, Python, Django ➬ Mobile: iOS & Android, Objective-C & Java SDK, Swift, React Native, Flutter ➬ Other: MS Dynamics 365, Microsoft, Power Platform, Salesforce, DevOps, AWS, Azure, Big Data, Embedded Solutions, Bots, Machine Learning ✎ Tools/Software ➬ Subversion, GitHub, Trello, Jira, Slack, Asana ✎ Our Strengths ➬ Regular Communication ➬ Daily & Weekly work update reports ➬ 100% Guaranteed Plagiarism-Free Work ➬ Guaranteed Data Security & Privacy ➬ Agile Development Methodology ➬ Flexible Engagement Models: - FIXED COST - TIME & MATERIAL(Hourly) - DEDICATED TEAM - HYBRID MODEL (Fixed + Hourly) Experience the Narola Infotech advantage and unlock your business's true potential with our state-of-the-art web apps, mobile apps, and digital solutions.. menos
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